Bot MD Care

Automate patient follow-ups via chat with workflows, tracking, and smart escalations
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Start your day by queuing up the patients you want the bot to handle. In Bot MD Care, you import a list or scan QR codes at registration, capture consent, pick the chat channel each person already uses, and choose a language. Build a care path by dropping in message templates, schedules, and quick-reply buttons. Add self-report forms for pain, BP, glucose, or mood with branching logic. Set thresholds that trigger team alerts and decide what happens if someone doesn’t respond. Example: for diabetes, send a 7:00 AM fasting glucose check, auto-calculate trends across the week, push tailored tips, and alert a nurse if readings stay high for 48 hours. All of this can be configured in minutes—no engineering ticket required.

Once live, the bot handles routine touchpoints over WhatsApp, Viber, and similar apps. Patients receive friendly prompts, tap a button or type a number, and can attach photos of logs or wounds. If they miss a check-in, the system sends a gentle nudge, then offers a fallback window or escalates to a human. Appointments are confirmed automatically with maps, prep steps, and rescheduling links. The clinical dashboard groups people into green/yellow/red based on rules you set. Click into any thread to take over the conversation, switch languages, pause the program, or assign to a colleague. Every interaction is time-stamped and synced to your registry or exported to Sheets/EHR so documentation is done as you go. more

Review Summary

Features

  • Multi-channel chat delivery (WhatsApp, Viber, others)
  • Drag-and-drop care paths and schedules
  • Branching forms with thresholds and rules
  • Quick-reply buttons and media uploads
  • Automated nudges, retries, and fallbacks
  • Smart triage with red/yellow/green queues
  • One-click clinician takeover and handoff
  • Consent capture and language selection
  • Appointment confirmations and reminders
  • Export/sync to EHR or Google Sheets
  • Broadcast campaigns and cohort targeting
  • Analytics on engagement and adherence
  • Content library and templates
  • Role-based access and audit logs
  • Works in low-bandwidth settings

How It’s Used

  • Chronic disease tracking (diabetes, hypertension)
  • Post-discharge recovery monitoring
  • Medication adherence programs
  • Pre-op preparation and post-op follow-up
  • Antenatal and postnatal education
  • Oncology symptom reporting
  • TB/HIV treatment support
  • Vaccination and immunization reminders
  • Lab result collection and follow-up
  • Surgical wound photo checks
  • Mental health mood check-ins
  • Clinical research and registry engagement
  • Outbreak alerts and public health messaging
  • High-risk escalation to nurses or care coordinators
  • Community outreach in underserved regions

Plans & Pricing

Starter

$20.00 per user / month

For small clinics and departments 1 Dashboard workspace Single messaging channel (WhatsApp, Viber, Line, SMS, Telegram) Integrate up to 5 forms Program 10 patient FAQs Cancel anytime

Pro

$40.00 per user / month

For larger departments with multiple patient programs Up to 5 Dashboard workspaces Access to all messaging channels (WhatsApp, Viber, Line, SMS, Telegram) Integrate up to 20 forms Program 30 patient FAQs Cancel anytime

Enterprise

Custom

For large hospitals with sizable patient programs Unlimited workspaces Access to all messaging channels (WhatsApp, Viber, Line, SMS, Telegram) Unlimited forms Unlimited patient FAQs Priority support with a dedicated account manager

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